Privacy Policy

Effective Date: 3rd September 2025

At Topp Spec, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or using our painting, decorating, and plastering services.

1. Information We Collect

When you use our website or contact us, we may collect:

Personal details such as your name, email address, phone number, and service address.
Service-related information you provide when requesting a quote or booking a service.
Technical information such as IP address, browser type, and cookies (if analytics tools are used).

2. How We Use Your Information

We use your information to:

Provide quotes and deliver our services.
Communicate with you regarding your enquiries, bookings, or ongoing projects.
Improve our website and customer experience.
Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or trade your personal data.
We may share information only with:

Service providers (e.g., email or website hosting platforms) that help us operate our business.
Legal authorities if required by law.

4. Cookies and Analytics

Our website may use cookies or third-party analytics tools (e.g., Google Analytics) to understand how visitors use our site. Cookies do not identify you personally but help us improve our services. You can disable cookies in your browser settings.

5. Data Retention

We keep your personal data only as long as necessary to provide our services and meet legal obligations.

6. Your Rights

Depending on your location, you may have rights under privacy laws (such as GDPR or UK Data Protection Act), including the right to:

Access the information we hold about you.
Request correction or deletion of your data.
Withdraw consent where applicable.

To exercise your rights, please contact us (details below).

7. Security

We take reasonable measures to protect your personal data, but please note that no method of transmission over the internet is completely secure.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Topp Spec
Email: toppspec@hotmail.com
Phone: 07951 430595 / 07886 442691